Depression AllianceServer's improved capacity

Client

The Depression Alliance is the UK's leading charity for people affected by depression. It provides information and support through its magazine, pen-friend scheme and network of self-help groups.

The challenge

The organisation's server was struggling to cope with the work and the staff was not satisfied with the IT support that was receiving.

Emer O'Neill, the Depression Alliance CEO, contacted iT4Communities to find out the capacity of the charity's server if the organisation needed to update its hardware and how much would it cost.

Our help

Ian Rumford, iT4Communities volunteer spent about six days assessing the charity's IT needs. He identified that the charity's server was on the verge of collapse and that its emergency disk was not working, which in case of a failure, would have led to the loss of very important information.

The results

  • An increase in server capacity
  • The installation of new software
  • Continued professional IT support

What our client said

I thought it was an excellent service and really efficient. Ian was a really skilled IT consultant and was exactly what the organisation needed. Since the initial audit was completed, iT4Communities has phoned us a few times to follow up and see if there is anything else they could do for us. I wouldn't hesitate to recommend iT4Communities to other charities or organisations in a similar position.

Emer O'Neill, Depression Alliance CEO

27th February 2008