Film It! Case Study

As a national charity running creative film workshops for small groups of young people, Film It! was suffering from a spam invasion and needed a hero to save them.

The Synopsis

Film It! aims to educate, engage and enthuse "hard to reach" young people through the creative arts. They run team-based filmmaking workshops for young people helping them grow in confidence and learn to work in a team. Together the young people produce top quality films on topics they choose inspiring them to generate change in their lives.

To keep the cameras rolling Film It! relies on the work of many different volunteers who come and go. The problem was each volunteer set up new email accounts which attracting enough spam to fill a cinema and causing constant headaches for the team who were losing vital emails.

Without any funding for rent costs let alone for any IT support they badly needed a technical volunteer to get them back into action. Sue Dawson of Film It! contacted iT4Communities for help and IT volunteer star, Esther Regenwetter, came to the rescue.

Beating the Baddies

Esther had the skills and experience to get the charity up and running again and after a few visits quickly solved the issues. No more emails were getting lost and the spam problem was defeated so the charity could communicate again and get on with changing lives.

Credits

Sue said: "Esther was wonderful and efficiently got us back on track with our email accounts, she also was extremely nice and didn't use geek speak so we could all understand her! Thank you for all your help."

Esther summed up the whole process perfectly, saying: "I really enjoy volunteering!"

19th June 2008