Charities Newsletter
Issue2

This section is aimed at sharing at least one innovative way of using ICT. Each quarter an innovative way of using ICT will be showcased on this page, in the hope that it will give others ideas of how they may also adopt a similar way of working. If you or someone you know or an organisation you work is innovatively making use of ICT, it would be great if you can share it us and the rest of the community.

Make ICT work for you.
Take for example these key findings of the Office of the e-Envoy published in "E-enabling the Voluntary and Community sector".

The Internet and ICT can improve the delivery of services to clients (i.e. effectiveness)

Over 30% of all the organisations surveyed ascribed high importance to the Internet in delivery of services to clients. For organisations that were already ICT enabled, around 60% ascribed high importance to the Internet in assisting with client needs, information for clients, interacting directly with clients, networking and interacting with government.

The Internet is also helping a number of organisations develop and deliver services in new and more effective ways, for example; online mutual support groups, video conferencing in rural areas, and new types of learning opportunities. This is particularly so for organisations dealing with particular client groups, such as those with disabilities and job seekers - where the uses of ICT are of great and immediate benefit.

Overall, the benefits of ICT in delivering services were claimed by organisations from across the voluntary and community sector. The survey responses suggest that the more the sector is ICT enabled, the greater will be its capacity to deliver effective services.